0208 819 1360 helpdesk@dgt.uk.net 174 Victoria Park Road, London E9 7HD A Microsoft Registered Partner Copyright 2011 DGT Technology Ltd Privacy Policy DGT Technology Ltd. 174 Victoria Park Road, London E9 7HD. Registered company number 5440703. VAT number GB 873185892. Who uses our helpdesk? A single HR consultant with a laptop and a PC. A solicitor’s office of 5 people who are too busy to get stuck on a computer problem. A multi-million pound printing company who need their networks and systems working 24/7. How much does it cost? Remote support Unlimited helpdesk* calls combined with remote support starts at £35 per month. Helpdesk Costs £60 per hour charged in 15 minute, £15 blocks. Simply pre-pay £60 or more, then use the time as you want. All prices shown exclude VAT What makes our helpdesk service so popular? Connection You connect to us using our Remote Desktop software downloaded from this page, so we can operate your keyboard and mouse. You see what we do and can disconnect at any time. Advice Don’t just call when there is a problem. Thinking of buying a new printer or computer? We can advise you according to your budget and requirements. Need to share files between your team? We have the solutions. Pay as you Go You can choose to have a pay-as-you-go IT service account that you top up as needed to use for helpdesk calls, advice or support at your offices. Remote Support A fixed monthly fee will give you unlimited access* to our helpdesk, starting from £35 per month. Total Care For offices of around 5 people or more, the Total Care managed IT service combines unlimited helpdesk* and remote support along with full onsite service, pro-active systems management and system monitoring for a fixed monthly fee. * Terms and conditions apply. Please call for details.